Preventative Service Agreements for Proactive System Care and Reliability

At Lets Wire It, our Preventative Service Agreements (PSAs) provide proactive maintenance and ongoing support to ensure your technology systems remain reliable and perform at their best. From regular inspections and software updates to troubleshooting and emergency support, our PSAs are designed to minimize downtime and extend the lifespan of your systems. With our team’s dedicated care, you can focus on your operations, knowing that your systems are in expert hands.

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Comprehensive Preventative Maintenance for Your Technology Systems

Our Preventative Service Agreements offer customized maintenance plans for AV systems, security setups, structured cabling, and more. Tailored to fit the specific needs of each client, our PSAs help you avoid costly repairs and unexpected downtime with proactive support and regular system care.

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Detailed Service Breakdown

Routine inspections help identify potential issues before they escalate, ensuring that every component of your system is functioning properly. Our team conducts thorough checks to keep your systems running smoothly and efficiently.

Visual and Operational Checks

Inspecting for any visible wear or damage and verifying that systems are operating as expected.

Performance Testing

Running performance tests to ensure optimal functionality and resolve any minor issues.

Preventative Adjustments

Making necessary adjustments to settings and calibrations for maximum efficiency.

Scheduled Maintenance &
Software Updates

We keep your technology current with scheduled maintenance and timely software updates, improving functionality and enhancing security. From firmware upgrades to patch management, we keep your systems optimized and secure.

Firmware & Software Update

Regularly updating software and firmware to improve performance and address security vulnerabilities.

Patch Management

Proactive installation of software patches to prevent system bugs and maintain up-to-date security.

Compatibility Checks

Ensuring all components are compatible and fully integrated after each update.

Troubleshooting & Technical Support

Our preventative service agreements include remote troubleshooting and technical support, ensuring that minor issues are resolved before they impact operations. Our support team is available to help when you need it.

24/7 Remote Support

Round-the-clock support to address any issues as they arise, minimizing downtime.

Incident Tracking & Resolution

Logging and resolving incidents with detailed tracking for improved future performance.

Remote System Diagnostics

Identifying and resolving issues remotely, reducing the need for on-site visits.

Emergency Repair Services

In the event of a critical issue, our emergency repair services ensure rapid response and swift resolution. With priority access to our technicians, our PSA clients enjoy minimal downtime and quick repairs when it matters most.

Priority Technician Access

PSA clients receive prioritized access to our technicians for urgent repairs.

Rapid Response Times

Quick, responsive support to minimize disruptions and get your systems back online promptly.

Replacement Parts Inventory

Access to a dedicated inventory of replacement parts to expedite repairs.

Proactive Maintenance for Long-Lasting System Reliability

With a Preventative Service Agreement from Lets Wire It, you’re choosing proactive care that extends the life of your technology systems, improves performance, and reduces unexpected costs. Our PSAs offer regular maintenance, software updates, troubleshooting support, and priority repair services, ensuring that your systems are always in peak condition. With our team’s expertise, you’ll experience less downtime, more efficient operations, and the confidence that your systems are in trusted hands.

Frequently Asked Questions

What are the benefits of structured cabling over traditional wiring?

Structured cabling provides an organized, scalable network that supports easy upgrades and minimizes downtime, ensuring your network is always running efficiently.
How does fiber optic cabling improve connectivity?

Fiber optic cabling offers faster speeds and greater bandwidth than traditional copper cabling, making it ideal for high-demand, long-distance networks.
What kind of maintenance does structured cabling require?

With organized patching and labeling, structured cabling requires minimal maintenance and simplifies troubleshooting, keeping your network up and running.

“Since signing up for a Preventative Service Agreement with Lets Wire It, we’ve experienced fewer issues and less downtime. Their regular maintenance and support have kept our systems running smoothly, and their team is always responsive and helpful.”

— James L., Facilities Manager